People First
We look for naturally friendly, courteous, and helpful people who understand that small interactions can make a meaningful difference.
About HealthPark Hospitality
Healthcare Hospitality Has Been Our Focus Since 2005
A healthcare experience begins before a patient reaches the exam room. It begins in the parking lot. At the entrance. In the lobby. With the first person who offers help.
HealthPark Hospitality was founded in 2005 by Dominic Chiovari with a simple belief: healthcare requires a different approach to hospitality than hotels, restaurants, or other service environments.
Healthcare isn't another industry we serve. It's the environment we built our company around.
Our Purpose: Make Every Arrival Feel More Human.
Patients and families may arrive anxious, uncomfortable, confused, or facing a difficult day. Our purpose is to make those moments easier, more welcoming, and more consistent while reducing the operational burden on healthcare teams.
Through HealthPark University, our teams train in patient experience, courtesy and driving safety, and patient-centered service—because great service requires more than a uniform. It requires understanding the people you serve.
The HealthPark Way
Patient Experience
Every arrival, greeting, direction, and departure is an opportunity to make healthcare feel more welcoming.
Operational Excellence
Great hospitality should improve the experience without creating more work for healthcare teams.
Continuous Improvement
Patient feedback and operational data help us identify opportunities to strengthen service over time.
Small Moments Make a Difference
Healthcare hospitality starts with noticing a need—and taking the time to help.
A little help. An easier visit.
When an elderly visitor could not find her car, a HealthPark team member helped her locate it and showed her how valet service could make future visits easier.
Explore Testimonials“In my experience, it is quite rare that such services create the level of excitement and positive feedback that HealthPark has generated.” —James Woodward, President & CEO
