The Healthcare Landscape is Changing.
We are Here to Help You and Your Patients with Valet Parking, Shuttle Service, and
Non-Emergency Medical Transportation.

Right-Size Your Valet Parking Program — Contact Us Now

HealthPark Hospitality provides hospitals with patient-centered valet parking programs and support solutions designed to improve the patient experience and increase employee satisfaction. We are solely healthcare-focused and are dedicated to ensuring positive experiences and a safe environment for your patients and hospital staff. HealthPark provides essential services ranging from patient valet screening and entrance greeting to cleaning attendants and non-emergency medical transportation. We are here for you as you weather short-term challenges and develop long-term post-pandemic strategic plans.

As established healthcare patient services experts, we help you achieve a balance in delivering patient happiness while dramatically improving operational efficiencies and reducing the costs associated with in-house services. Our long list of
satisfied healthcare clients includes hospitals, medical centers, and assisted living facilities. We believe our total focus
on a patient’s experience, along with achieving your healthcare business goals, sets us apart.

Healthcare Facility Valet Parking and Support Solutions

Benefits of Outsourcing Valet Parking

By combining our historical data and forecasting, we accommodate your needs with the precise number of support staff. Whether it’s peak hours or a need for operating hour adjustments—our full-time and part-time associates create a dynamic patient experience while lowering your operating costs.

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We manage the operational hard costs of payroll and taxes and the soft cost responsibilities of hiring and managing our support service assistants. We utilize optimal efficiency by adjusting service hours, full-time employees, and other factors to decrease operational costs.

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Our highly trained hands-on shift supervisors and area account managers focus on our staffing requirements while paying our employees market-rate wages. We ensure our associates’ hours are adjusted based on patients’ needs and volumes.

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Our team members are naturally caring, friendly, and solution-oriented people. At HealthPark University, we train our associates to be proactive and helpful to ensure that your patient’s and employee’s experiences are pleasant and top-notch. Our passion for service is apparent each and every day.

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Our proven technology monitors patient satisfaction levels. HealthPark’s operations team compiles and analyzes your patient feedback and volume data and then makes the necessary adjustments—further enhancing your patient, guest, and employee experience.

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$125,000

Annual Labor
Efficiency Savings

11.7%

Annual Increase
in Productivity

26.7%

Annual Reduction
in Total Costs

97.2%

Patients Likely to Recommend HealthPark to Friends and Family

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“In my experience, it is quite rare that such services create the level of excitement and positive feedback that HealthPark has generated.”

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JAMES WOODWARD
PRESIDENT & CEO

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“HealthPark reduced our patients’ appointment cancellations by 34%.”

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JOHN HENNELLY
VP ANCILLARY SERVICES

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“Valet helps ensure our high level of patient satisfaction. HealthPark is very proactive in serving the needs of our hospital and guests.”

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ALLEN JENSEN
AVP FACILITIES, ST. JOSEPH HOSPITAL

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“Due to patient feedback and increased demand, we are keeping our HealthPark valet service after construction is completed.”

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S.A.
VP OPERATIONS