Hospitality Services for Physical Rehabilitation Centers

When Mobility Is Already a Challenge, Parking Shouldn’t Add Another One

For patients recovering from an injury, illness, surgery, or physical limitation, getting from the vehicle to the entrance can be one of the hardest parts of the visit. HealthPark Hospitality makes that part easier with valet parking, mobility assistance, entrance support, and a smoother departure experience.

Make the Distance From the Car to Care Easier

When care requires repeat visits, parking and access challenges repeat too.
A better arrival experience makes every appointment easier to navigate.

  • Easier Patient Access

    Valet eliminates parking searches and long walks from remote spaces, with programs designed around patients who are ill or have limited mobility.

  • Mobility Assistance

    Attendants can retrieve and load wheelchairs, crutches, and personal belongings from a patient's vehicle and help facilitate entrance into the building.

  • Consistency Across Repeat Visits

    Patients returning for rehabilitation can use the same simple arrival and retrieval process each time.

  • Easier Departures

    With Tap-To-Retrieve, patients can request their vehicle from inside using a smartphone—or by calling—so retrieval can begin before they return to the valet stand.


A Better Experience From Arrival to Departure

  • Valet Parking

    Make parking and vehicle retrieval easier for patients and caregivers.

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  • Greeter & Lobby Ambassador Services

    Help patients and visitors find the right entrance, department, or destination.

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  • Entrance & Visitor Management

    Create a more organized experience around the front door.

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  • Parking Management

    Support vehicle flow and day-to-day parking operations.

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HealthPark associate assisting a patient using a wheelchair

Easier Access From Arrival to Departure

HPH Transport extends healthcare access beyond the parking lot with Non-Emergency Medical Transportation, Dedicated Patient Transportation, Outpatient Transportation, and Discharge Transportation.

HealthPark also helps make the arrival and departure experience easier. With Touchless Ticket & Tap-To-Retrieve, patients can request their vehicle while still inside or call for retrieval.

For patients returning for multiple appointments, reducing these small points of friction can make access easier and support a better overall experience.

Less distance. Less waiting outside. An easier way home.

“HealthPark Valet reduced our patients' appointment cancellations by 34%.”

John Hennelly — Vice President, Ancillary Services, Saint Anthony Hospital

How HealthPark Works

  1. 1 - Assessment

    Review parking, entrances, accessibility needs, patient volume, and current arrival challenges.

  2. 2 - Rehabilitation Center Plan

    Define the services, staffing, schedules, and responsibilities needed around the property.

  3. 3 - Implementation

    Recruit, train, schedule, and deploy the HealthPark team.

  4. 4 - Continuous Improvement

    Review patient feedback, utilization, and operational needs as the program evolves.

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Rehabilitation Center FAQs

Yes. HealthPark valet attendants retrieve and load mobility aids including wheelchairs and crutches from patients' vehicles and help facilitate entrance into the healthcare facility.

Yes. With Tap-To-Retrieve, patients can request their vehicle from inside using a smartphone—or by calling—so retrieval can begin before they return to the valet stand.

Yes. Through HPH Transport, HealthPark can support non-emergency medical transportation for appointments, discharges, and related healthcare travel needs.