Direct-to-Entrance Arrival
Valet removes the need to circle for parking or walk from a remote space before a procedure. HealthPark programs are designed to reduce those parking and walking challenges for healthcare patients.
Valet & Hospitality Services for Surgery Centers
Make Surgery Day Easier Before the Patient Reaches the Door
Patients arriving for surgery already have enough to manage. Parking should not be the reason they reach check-in stressed, delayed, or walking farther than necessary. HealthPark Hospitality creates a simpler arrival and departure experience with healthcare-focused valet, mobility assistance, entrance support, and faster vehicle retrieval.
Surgery-Day Parking Has Two Important Moments: Arrival and Pickup
A smooth arrival matters.
For same-day surgery, the experience after the procedure matters just as much.
Mobility Assistance
Our attendants can retrieve and load wheelchairs, crutches, and personal belongings and help patients into the building.
Easier Vehicle Retrieval
With Tap-To-Retrieve, a vehicle can be requested by smartphone—or by calling—while the patient and accompanying guest are still inside.
Healthcare-Focused Training
Every HealthPark employee completes HealthPark University, including training related to patient experience, HIPAA privacy rules, the pain intensity scale, and Patient Experience of Care.
A Smoother Surgery-Day Experience
Surgery centers depend on timely arrivals and comfortable departures. HealthPark reduces parking friction through direct arrival, efficient parking, and easier vehicle retrieval.
Valet also gives accompanying family members or caregivers a simpler way to manage the vehicle while staying focused on the patient.
With Touchless Ticket & Tap-To-Retrieve, vehicles can be requested while patients and guests are still inside, reducing walking and waiting outside.
HealthPark can also improve parking efficiency, including stack-parking where appropriate.
Less walking. Less waiting. A simpler surgery-day experience.
Support Around the Surgery Center
Valet Parking
Create a simpler arrival and vehicle-retrieval experience for patients and accompanying guests.
Learn MoreGreeter & Lobby Ambassador Services
Provide a welcoming first interaction, directions, and wayfinding.
Learn MoreEntrance & Visitor Management
Support a more organized experience around the entrance.
Learn MoreParking Management
Improve vehicle flow, parking utilization, and use of available space.
Learn More
How HealthPark Works
1 - Assessment
Review parking, entrances, patient volume, accessibility needs, and current arrival and departure challenges.
2 - Surgery Center Plan
Define the services, staffing, schedules, and responsibilities needed around the property.
3 - Implementation
Recruit, train, schedule, and deploy the HealthPark team.
4 - Continuous Improvement
Review patient feedback, vehicle utilization, and operational needs.
Surgery Center FAQs
Yes. Tap-To-Retrieve allows the vehicle to be requested from inside using a smartphone, and a call option is also available.
Yes. HealthPark attendants retrieve and load mobility aids including wheelchairs and crutches from patients' vehicles and help facilitate entrance into the facility.
Yes. Valet can make better use of limited parking while creating a simpler arrival and departure experience for patients and guests.
Yes. Through HPH Transport, HealthPark can support transportation needs after outpatient procedures depending on the facility and patient requirements.
Yes. HPH Transport extends healthcare access beyond the parking lot with non-emergency medical transportation and related patient transportation services.
Yes. HPH Transport can support discharge transportation when it fits the facility’s discharge process and patient needs.
No. HPH Transport does not replace a required responsible adult or escort when one is needed for discharge or post-procedure care.
