Touchless Ticketing
Patients receive their valet ticket directly by text, creating a simple, contact-free experience without relying on a traditional paper ticket.
Healthcare Valet Technology With a Purpose
Easier for Patients. Better Information for Healthcare Leaders.
HealthPark Hospitality uses technology to reduce friction in the valet experience and give healthcare organizations greater visibility into patient satisfaction, vehicle volume, and operational performance.
Technology Should Make Valet Easier
HealthPark uses technology to simplify the valet experience for patients while giving healthcare leaders better visibility into program performance.
Tap-To-Retrieve
Patients can request their vehicle before reaching the valet podium, giving the HealthPark team time to begin retrieval and helping create a smoother departure experience.
Real-Time Patient Feedback
QR codes on HealthPark valet podiums allow easy feedback sharing. HealthPark tracks satisfaction scores and comments to find improvement opportunities.
Vehicle Retrieval Performance
Track vehicle retrieval times and service performance to understand how efficiently patients are being served and identify opportunities to improve the departure experience.
Vehicle Volume & Utilization Reporting
Analyze program usage data on vehicle parking, including daily and weekly volumes, peak periods, and averages. Reports can be daily, weekly, monthly, quarterly, or year-to-date.
The Goal Is Not More Technology. It Is Better Information.
Technology is only valuable when the data leads to better decisions. HealthPark turns everyday valet activity into actionable information that helps healthcare leaders understand performance, identify trends, and continuously improve their program.
Patient Experience
Monitor satisfaction scores and patient comments to understand the experience beyond the numbers.
Utilization & Demand
See when, where, and how frequently valet services are being used across your facility.
Staffing & Service Decisions
Use vehicle volumes, peak periods, retrieval performance, and utilization trends to help inform staffing levels and service hours.
Performance Benchmarks
Track key performance indicators over time to identify trends, address service concerns, and measure improvements.
Operational Transparency
Give healthcare leaders consistent reporting and greater visibility into how their valet program is performing.
Technology, Safety & Patient Experience
For fee-based valet programs, HealthPark offers smartphone-based credit-card payment to improve revenue control and reduce cash transactions. The payment technology is PCI-DSS compliant.
HealthParkSAFE supports sanitization, disinfection, and contact-reduction practices, including touchless valet options and protocols designed to reduce contact at key valet touchpoints.
Patient Experience You Can Measure
97.2% Patients are likely to recommend HealthPark to friends and family.
HealthPark uses patient feedback and volume data to identify opportunities for ongoing operational improvement.
Explore Results & TestimonialsTechnology FAQs
HealthPark reports patient satisfaction data and valet utilization information, including patient scores and comments, cars parked by entrance, volume averages, and utilization trends.
Yes. With Tap-To-Retrieve, patients can request their vehicle before they reach the valet stand, helping reduce wait time at departure.
For fee-based valet programs, HealthPark offers smartphone-based credit-card payment that is PCI-DSS compliant to improve revenue control and reduce cash transactions.
