Complaints about inattentive greetings or remote parking lots can negatively impact your Patient Experience of Care score. Patients' concerns can be ongoing, temporary, or even unheard operational issues. HealthPark listens to your consumers, treats them with courtesy, and safely parks and retrieves their vehicles. You can't redo a first impression for patients arriving at your hospital campus and we help to drive positive experiences and patient loyalty for medical centers and healthcare facilities.
Our efficient valet parking solutions will:
While your clinical staff is focusing on better outcomes, let us handle welcoming your patients. We park more vehicles utilizing our:
Data-based Staffing Model
Operational Expertise
Our transparent valet parking technology helps to meet your patients’ expectations of an end-to-end connected healthcare experience. Our digital tools and real-time feedback support patient engagement journeys and are an invaluable asset for greater engagement and better patient retention.
A positive experience and engagement are top healthcare priorities for consumers. We start by hiring naturally courteous, helpful, and friendly people. At our HealthPark University, we train them to be highly-engaged valet attendants. Our associates reduce stress and are committed to helping healthcare facilities set a professional tone from the moment of arrival through departure.
We offer caring consumer-oriented interactions that help to improve patient retention by: