Coronavirus COVID-19 Update: Our HealthParkSAFE precautions are in place. LEARN MORE

HealthParkSAFE — Our commitment to your healthcare facility, staff, and patients regarding our sanitization, disinfection, and decontamination protocols.

HealthParkSAFE — Our commitment to your healthcare facility, staff, and patients regarding our sanitization, disinfection, and decontamination protocols.

Introducing HealthParkSAFE
We have been diligently learning, creating, and implementing our COVID-19 protocols to help keep all of your patients, guests, and staff safe at your healthcare facility. While vehicles have been in park, our management, along with our caring and compassionate team of valet and medical transportation associates, have researched and mapped out our pandemic plan to ensure that we properly support your safety protocols. We appreciate your valued feedback we have received regarding how we can carefully move ahead to support your hospital.

As our services are now ramping up again and re-commencing, here is an overview of our strategy moving forward to best support your pandemic plan.

Safety
All HealthPark team members are wearing the appropriate PPE and adhering to physical distancing procedures. We are now utilizing the best-in-class sanitization procedures at our healthcare facility sites and across all of the different services we are providing. We require strict compliance to our hand washing, sanitizing, and cleaning rules for our Valet Parking Program. We wipe down and disinfect door handles, steering wheels, shifter knobs, and vehicle keys. We disinfect our podium surfaces, equipment, and devices as well as your wheelchairs. The frequency of our cleaning duties now occurs numerous times per hour. Our podiums are being equipped with acrylic sneeze guards to better help protect your patients and visitors. We also offer our ticketless, touchless valet option for complete contact-free patient interaction. For our Non-Emergency Medical Transportation and Employee Shuttle vehicles, we are using commercial decontaminating practices, including vehicle fogging.

Additional Services
In order to support you, we have added many additional services, including Entrance and Access Monitors, Greeter and Information Attendants, Light Cleaning and Sanitizing Service, and Internal Patient Transportation. We are proud to now be providing these options for many of our hospital partners as you weather your short-term challenges and develop long-term post-pandemic strategic plans.

Expertise
We are closely monitoring CDC guidelines, following federal COVID-19 developments, and listening to state and local governments concerning re-opening guidelines. Our commercial sanitization partner has trained our team and continues to advise our associates regarding the best overall sanitizing and vehicle decontamination practices. We are ensuring that we have the highest possible standards in place to collectively support the healthcare community. We will continue to do our best to help safeguard your facility staff and your patients regarding the delivery of and access to medical care.

Teamwork
Together with our healthcare administrators and HealthPark associates, we are working carefully to continue to provide positive experiences and a safe environment for your staff, patients, and visitors. Being part of the solution gives all of our HealthPark team members a tremendous sense of pride. We are re-energized and look forward to providing our support as you navigate the upcoming developments in this challenging new healthcare landscape.