The intersection of the fields of hospitality and healthcare continue to merge in 2020. Enhancing the patient experience is often one of the most sought-after initiatives and goals of providers, hospitals, and healthcare systems today. Improving the patient experience, especially during COVID-19, is constantly being addressed, changed, and improved.

Hospitality within the healthcare sector is even more important with new protocols being put in place due to COVID-19 to help safeguard healthcare facilities, staff, and patients.  Hospitals consider hospitality as a major part of their progress in this competitive world. The hospital and hospitality relationship play a major part in winning over new customers and retaining the old ones.

Healthcare hospitality has had to adapt to the changes brought on by COVID-19. New guidelines are being followed by valet parking programs, entrance and access monitors, greeters and information attendants, non-emergency medical transportation, and other healthcare services to ensure a caring and safe environment for patients while maintaining pre-COVID-19 hospitality standards.

HealthPark strives to provide a warm and friendly welcome by our valet attendants following your facility’s COVID-19 safety plan and put distance between ourselves and others as best as we can when interacting with your patients and guests. We offer a caring consumer-oriented experience and help to improve patient retention while practicing strict adherence to recommended CDC protocols.

In support of your current COVID-19 and post-pandemic strategies, HealthParkSAFE is practiced by our employees to provide a welcoming environment while helping to keep your staff and patients safe and healthy.

For more information contact us at hello@healthparkhospitality.com