Posts Tagged ‘shuttle services’

How Hospitality Within Healthcare is Adapting

Wednesday, September 9th, 2020

The intersection of the fields of hospitality and healthcare continue to merge in 2020. Enhancing the patient experience is often one of the most sought-after initiatives and goals of providers, hospitals, and healthcare systems today. Improving the patient experience, especially during COVID-19, is constantly being addressed, changed, and improved.

Hospitality within the healthcare sector is even more important with new protocols being put in place due to COVID-19 to help safeguard healthcare facilities, staff, and patients.  Hospitals consider hospitality as a major part of their progress in this competitive world. The hospital and hospitality relationship play a major part in winning over new customers and retaining the old ones.

Healthcare hospitality has had to adapt to the changes brought on by COVID-19. New guidelines are being followed by valet parking programs, entrance and access monitors, greeters and information attendants, non-emergency medical transportation, and other healthcare services to ensure a caring and safe environment for patients while maintaining pre-COVID-19 hospitality standards.

HealthPark strives to provide a warm and friendly welcome by our valet attendants following your facility’s COVID-19 safety plan and put distance between ourselves and others as best as we can when interacting with your patients and guests. We offer a caring consumer-oriented experience and help to improve patient retention while practicing strict adherence to recommended CDC protocols.

In support of your current COVID-19 and post-pandemic strategies, HealthParkSAFE is practiced by our employees to provide a welcoming environment while helping to keep your staff and patients safe and healthy.

 

 

For more information contact us at hello@healthparkhospitality.com

What is Non-Emergency Medical Transportation and Why Is It Beneficial?

Friday, August 21st, 2020

 
Non-Emergency Medical Transport (NEMT) is a transportation service provided to consumers who are not in an emergency medical situation but need assistance in getting to their preventative medical appointments.

More than 3.6 million people miss their medical appointments each year due to transportation barriers. Many patients, such those with mobility issues, require transportation assistance. Missed preventative care often results in increased health-related illnesses and many underserved consumers with unmet transport needs are greatly impacted. Studies prove that increasing transportation access to medical services results in significant savings for healthcare providers and better outcomes for patients.

NEMT drivers pick up patients at their homes and drive them to their preventative care appointments. Dedicated drivers help patients into vehicles and assist with their wheelchairs, walkers, and crutches. NEMT ensures safe arrival inside a healthcare facility and a secure drive home—confirming that patients reach their front doors.

For hospital and outpatient facility discharges, some patients also encounter challenges in needing transportation to safely reach their homes or assisted living facilities. Professional and caring NEMT drivers assist patients with entering and exiting vehicles and confirm that patients safely reach their destination.

As an industry leader, HealthPark Hospitality’s NEMT service, HPH Transport, delivers NEMT solutions to healthcare facilities across the US. With over 25 years of experience and helping over 120 healthcare organizations, HPH Transport puts your facility and brand first to design a customized cost-effective NEMT service that will ultimately improve your patient experience.

For more information on our NEMT services, please click here.

You are also welcome to contact us at hello@hphtransport.com